Returns & refunds
If something isn’t quite right, you have 30 days to return it.
30-day returns
You have 30 days after receiving your item to request a return. To be eligible, the item must be in the same condition you received it: unworn and unused, with tags, in its original packaging, together with your receipt or proof of purchase.
How to start a return
Contact us at storage.impressions925@gmail.com or on WhatsApp. If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back without first requesting a return will not be accepted.
Damaged or incorrect items
Please inspect your order on arrival and contact us immediately if the item is defective, damaged or incorrect, so we can evaluate the issue and make it right.
Refunds
We will notify you once we’ve received and inspected your return, and let you know whether the refund was approved. Approved refunds are issued to your original payment method. Please allow time for your bank or card issuer to process it.